Blog Archives

February 18th, 2016

The Human-Centered Alternative

Charity Maniates, MSPA, MPH, PA-C

Charity Maniates, MSPA, MPH, PA-C practices geriatric medicine in Maine.

 

My 19-month-old son wrapped his legs around my waist and pointed to the fluorescent ceiling light centered over the small hospital bed. I noticed the tiny hospital gown and socks in plastic packaging waiting to be opened. A brightly colored stacking toy sat on the window sill next to the computer and piped-in gas lines. The Child Life Specialist, by our side since arriving, picked up the toy, momentarily fixing my son’s attention on stacking. I took that moment to sit him on the hospital bed, change his diaper, and slip him into the shapeless gown. He cried, holding his ears, and then tried to pull off the socks dangling from his feet. A small, clear face mask was gently introduced and placed in his hands, along with Sesame Street stickers. Touching the mask, he looked at me and said, “Elmo!” and with his small fingertips placed each sticker haphazardly on the rim of the mask.

My son was scheduled to have a myringotomy, a straightforward procedure, though it may as well have been a complicated surgery from my perspective as a worried mother. Nurses and physicians swirled in and out of our room until the nurse said, “It’s time.” Sitting in the wheelchair, I held my restless son, his favorite knitted blanket tucked around him as we traversed the brightly lit hallway to the OR. He squirmed, started to cry, and called “Dada!” over and over, desperate to leave the wheelchair.

On the outside, I was calm and reassuring, but I felt his terror and wanted to cry too. The wheelchair was locked next to the OR table. The anesthesiologist firmly pressed the tiny mask coated with grape scent and stickers around his small face; his eyes fluttered and he quickly stopped moving in my lap. A waft of the gas passed my nostrils and dissipated in the sterile OR. Carefully lifted from my lap, he was placed on the OR table and I leaned down to kiss his hand, forcing myself to leave him. As a parent, it was a terrifying experience that is now embedded in my mind forever; yet as a clinician, I knew that there was little risk for complications during the 10-minute procedure. Thankfully, the procedure went well, and my son had immediate relief the day after the tubes were placed.

The anxiety and helplessness that I felt during a straightforward procedure for my son was reflective of what my patients and families feel when receiving a new diagnosis or hearing that they need a CT scan, ultrasound or blood transfusion. As providers, our days are filled with workups, imaging, surgical procedures, and delivering news that is difficult to hear. Couching treatment options that reflect a patient-provider relationship rather than a paternalistic framework is an essential part of medicine. Asking “What are YOUR thoughts or concerns if you start this medication or have this test?” opens a conversation to explore underlying fears, clarify a misunderstanding, or broach goals of care. It’s guaranteed that elders and their families will appreciate the extra time a healthcare provider spends to actively solicit their perspectives and reach a decision together.holdingHands270x180

The emphasis on providing a play-centered environment during and after my son’s medical procedure helped the process immensely. Observing his care, I couldn’t help but think of my own patients and wish that we had geriatric life specialists to help them navigate hospital admissions and transitions to long-term care environments. There are certainly some positive changes happening in that direction. Some hospitals are now identifying patients at risk for delirium and implementing simple changes to their environments that are reducing hospital stays and improving outcomes. In the long-term care setting, where nursing homes have long been notorious as places of decline, a model called The Eden Alternative (introduced in the 1990s by a Harvard physician) focuses on elder growth rather than decline, encouraging partnerships between patients and care teams. This approach leans away from institutionalization and aims to reduce loneliness, boredom and helplessness by creating environments that are embedded with supportive, spontaneous human contact, tailored to each individual. What a refreshing, human concept!grandpa+child270x180

The reality is that elders waiting for hours in the ED after a fall develop delirium, nursing homes are regimented and understaffed, and many elders are not living in safe, independent living environments. Not all elders have family or advocates. Many are alone or have family who live across the country or have limited involvement and are thus unaware of their slow decline. When an acute medical event forces their presentation in our medical systems, they are often unable to advocate for themselves, have unclear goals of care resulting in poor outcomes, and require extra community support and coordination of care.

Whether your patient is a fragile 19-month-old or a wise 98-year-old, our role as healthcare providers is to connect with a gentle human touch, to ease people’s suffering, and listen to their fears as they navigate the unfamiliar hallways of our medical institutions.

February 10th, 2016

What Did You Expect?

Harrison Reed, PA-C

Harrison Reed, PA-C, practices emergency medicine in Las Vegas, NV. 

One night in the early 1960s, psychology researcher Robert Rosenthal snuck into his own laboratory. He crept along rows of cages filled with albino rats and assigned each animal a designation: this rat is smart; this rat is dumb. But, along with these labels, he sowed deceit.

The rats all came from the same scientific supply company and, as far as Rosenthal knew, all were of average intelligence. Rosenthal handed the animals to unsuspecting researchers with the false notion that some were exemplary while others were far below average. When the researchers ran their rodents through a challenge of mazes, the animals believed to be extraordinarily intelligent performed far better than their mislabeled peers. It appeared the mere expectation of each rat affected its performance.

white_rat_in_maze_143711_2Rosenthal would later demonstrate the same now-famous results in humans when he misled schoolteachers into thinking some of their students were burgeoning geniuses. The students of which more was expected showed far greater gains in IQ tests than their classmates. This notion that expectation could alter function was later called the Pygmalion effect.

The power of expectation has been replicated again and again but the implication of this knowledge, especially in healthcare, has made little practical impact. And it’s hard to imagine why.

After all, the practice of medicine revolves around setting expectations. Don’t our patients always want to know the time-to-onset, the duration of treatment, the prognosis? If expectations have as much power as Rosenthal asserts, why haven’t we influenced expectations as much as we manipulate outcomes?

The very idea opens a vast frontier of possibility. Maybe patients would be more compliant with treatment. Maybe hospitals could reduce readmissions. Maybe that septic patient in the ICU would turn the corner. Maybe we should just expect it.

Of course, it can’t be that easy. The cascade of inflammation in sepsis is far more complicated than a cardboard maze. And no one thinks we should replace medicine with wishful thinking. You can’t prescribe Pygmalion.

But then again, no one willed the rats in those mazes to outperform. The million imperceptible factors that boosted their abilities were the result of intricate deception. The duped researchers and schoolteachers didn’t want an improvement, they just believed in one. It wasn’t the rats or the children that changed, it was their environments.

How do we capture something so evasive, a power that by its very nature requires the user to be unaware of its effect? Perhaps we are not intended to rein in this part of human psychology. It might be enough to appreciate just how much our subconscious affects our environment. If Rosenthal is right, the currents of expectation already swirl around us. It is our burden to decide if they are productive or destructive.

So the next time a patient or coworker teeters on the razor’s edge between success and failure, and some subtle force seems to nudge them toward an ultimate outcome, ask yourself one question.

What did you expect?

February 3rd, 2016

Back to Basics – What the Patient Can Tell Us

Elizabeth Donahue, RN, MSN, NP-C

Elizabeth Donahue, RN, MSN, NP-C, practices adult primary care medicine in Boston, MA.

 

I returned from Haiti 2 weeks ago, and per my usual pattern this time of year, I find myself caught between two different healthcare realities, struggling to reconcile what I have just experienced abroad with my day-to-day reality at home.

This was my sixth trip to Haiti, spending a little over a week in the city of Leogane and surrounding villages. It’s an area a few miles west of the capital city of Port Au Prince, bordering Carrefour, the site of the epicenter of the earthquake that shook the country’s foundation in January of 2010.  During our time in Haiti, our main focus is running daily mobile outpatient clinics – this year a team of 25 nurse practitioners, nurses and students from the Boston College Connell School of Nursing provided care to just shy of twelve hundred patients.

Team in the field

In a profession where there are not always clear and concise answers (which I enjoy immensely, having a background in research and likely having worked on one too many regression analyses), I tend to find comfort in clinical settings among data. Here at home in the U.S., I have many tools that produce numbers that I can then use to assist in decision making: How much movement can I get on a patient’s A1c by adding one type of medication versus another?  What was the most recent PHQ 9 score in this depressed patient?  What did the sleep study show?

But each year, it is the work I do and witness in Haiti that reminds me that the numbers and data are just one piece of this very big clinical puzzle. The numbers are helpful tools, but they shouldn’t be the first ones we reach for and they often aren’t the source of the most important information – that comes from the patient themselves, either verbally or on exam.

Ear exam

On one of our first trips to Haiti, I remember a colleague caring for a patient with a high blood pressure – about 230/110 – not uncommon in Haiti though enough to make any provider start sweating. She looked at me and another NP and said – “where’s the EKG machine?” and my colleague who has made over 25 such trips broke into a wide grin, shaking her head in a “no” motion.  She held her stethoscope above her head and replied “this is it.”  The truth is that we won’t ever know if the patient has an old infarct or possible LVH. But after taking a very good history, performing a thorough assessment, and if possible repeating the evaluation in a brief and reasonable follow-up period, we can likely make the appropriate recommendations for management.

Taking a history

It can be hard to remember the power of a good history or a complete and thorough exam when we are used to the tools and technology that are constantly at our disposal in a well-funded clinical setting while caring for a well-insured patient. It can be even more difficult to resist using them when the patient is aware of them and is requesting these tests. Or worse, when we fear litigious repercussions. And there are certainly instances where their use is not only appropriate but essential. However, after spending two weeks caring for patients without a CT scan, ultrasound, or endoscopy, I am settling back into the idea that I should be careful and deliberate about the use of diagnostics and spend more time listening to both what the patient and the body has to say.

January 27th, 2016

Should I Bare My Sole? Reflections on Patient-Provider Trust and Barefoot Running

Scott Cuyjet, RN, MSN, FNP-C

Scott Cuyjet, RN, MSN, FNP-C, practices adolescent medicine in the San Francisco Bay area.

 

When a patient who does something drastically different from the norm comes into a provider’s office, the initial thought might be, “That person is crazy!” These snap judgments and resulting body language can keep us from learning the rational, or irrational, explanation behind the behavior. I am fortunate that during my NP training, I was reminded that in living in the San Francisco Bay Area I might see things that are much different from what I was socialized to believe were “normal.” I remember in women’s health being told by my instructor that during a pelvic exam, she encountered rings pierced down both sides of a woman’s labia with a chain through them and a lock. The patient had to call her partner and ask permission to unlock herself for the exam. In my current practice, I encounter patients from all walks of life, so I challenge myself to remain open about differences as long as my patients aren’t hurting people without their permission. If I approach them judgmentally, they usually clam up. On the other hand, if I approach them with an open mind, they are usually willing to share.

In my own experience as the patient doing something out of the norm, I am a barefoot/minimalist runner. And I’d like to share my own story here with some background information in case you encounter one of “us” in your practice. That way you can be better prepared, so you don’t have a negative gut reaction that comes out verbally or nonverbally.

barefoot

My journey into barefoot running started in May of 2005, after my first and only marathon, which gave me a horrible blister on my right arch, and a painful second half of said marathon. It was after this that I read an article in Runner’s World magazine about a man named Ken Bob Saxton who lives in Long Beach, California — an article that changed how I run to this day. After reading the article, I went to his website, and read about other barefoot runners throughout history and how their form is more natural and gentle. The thing that was most intriguing about running barefoot was that all of the people on his bulletin board claimed they no longer experienced injuries like shin splints, joint pain, twisted ankles, and blisters. I had been chronically plagued by knee pain since I started running at the age of 8, which I was told was from my flat feet causing me to over-pronate. So to minimize my discomfort, I had tried every over-the-counter orthotic, custom orthotic, and motion-control shoe — with little to no relief, but I kept running anyway. I also had two pairs of shoes that I alternated between each day and tracked their mileage so that the midsole would not get too compressed and make me even more prone to injury. Lastly, I looked for the softest surface to run on so I would not hurt myself while “pounding the pavement.”

A minimalist runner on the other hand, or foot, is one who wears the least amount of substance between his/her foot and the ground while running. It may be the Vibram Five Fingers, the Nike Free or one of its competitors, or a modernized version of the huarache sandal worn by the Tarahumara Indians in the book Born to Run (such as Xeroshoes). One can purchase minimalist shoes for general wear as well.

kso_m148-hero_2

I wear my Vibrams when I am running in an unknown location, on a trail, or the temp drops below 40 degrees, but most of the time I am barefoot. I tried some huaraches/Xeroshoes, but they did not work for me. To maintain general foot strength, I stay barefoot as much as possible, or close to it. I wear vivobarefoot shoes at work and flip-flops everywhere else. I also ride my single-speed bike barefoot or in Vibrams. In 2012 there was a lawsuit brought against the Vibram company for, “[Allegedly making] false and unsubstantiated claims about the health benefits of its glove-like footwear.” In this article I found, the author states, “A friend of mine owns a running shoe store and he reports sales of Vibram Five Fingers have all but ceased,” but I feel that the people injured either were being used by liability lawyers to make a buck or did not use any common sense.

vivobarefoot

As far as the latter, when I started, I read a lot before ditching my shoes, and what I read told me to start slow. At the time of my switch I was running 9-13 miles 4 days a week. I cut my mileage back to 2-3 miles and increased 10% a week if my feet and legs allowed it. Some of you may be thinking, he probably runs really slow, or does not run very far, so I am including some of my barefoot race PRs: 2 miles in a sprint triathlon — 9:27 (4:44/mi); 5K — 17:49 (5:44/mi); 12K —  44:37 (5:59/mi), half marathon — 1:28 (6:47/mi). When training for my half marathons, my long run before a race was 18 miles.

Since I began running barefoot and in my Vibrams, I get lots of stares and the occasional request to take a picture, but I have had none of the knee pain that plagued me in shoes. I have also not had any foot, ankle, shin, or hip pain, or blisters. I step on a piece of glass maybe a few times a year so I carry tweezers, pick it out, and keep running. I also have not had any foot infections from these impalements.

When my primary provider found out about how I ran, he was not judgmental at all. This enabled me to feel safe discussing it with him. On the other hand, a nurse co-worker assured me that I was going to wind up in the hospital with a staph infection. If she had been my provider, I would have either switched to someone else or been very careful about what I shared with her in the future.

 

January 20th, 2016

4 Indirect Ways Outpatient PAs Can Contribute to Practice Growth

Bianca Belcher, MPH, PA-C

Bianca Belcher, MPH, PA-C, practices neurosurgery in Boston, MA.

 

In many clinical practices PAs are integral members of the patient care team. We round. We order and interpret labs and imaging. We assist in the OR. We see patients in clinic. We contribute significantly day to day to make sure we provide the best care possible, and we formulate bonds with our patients and their families, which undoubtedly contributes to patient retention and direct referrals. I think our skill set and vantage point in healthcare has positioned us, if we so choose, to do more. Practice growth and the business side of medicine is not for everyone, but if you have an academic or financial interest in more than clinical work, consider becoming more involved in one of these ancillary aspects of medicine.

  1. Clinical Feedback to Referring Providers

In my practice, this has probably been the highest-impact indirect way that I have contributed to practice growth. In our urgent surgical service we receive patients from a wide range of referral sources (varying by geography, specialty, and time of day). Every patient who is referred to us from an outside institution receives either a phone call or an email within 48 hours thanking them directly for the referral and updating them on the patient’s status. Many patients who are referred to us come from outside emergency departments or EMS and once the patient is transferred, these providers often have no idea of the outcome. We send an email with before and after imaging as well as a case synopsis and outcome (good or bad). We include our direct contact information in case these providers have follow-up questions. These emails contain high-level/complex medical information that could not be duplicated by a non-clinician such as an administrative assistant (AA). This peer-to-peer contact has been invaluable in opening up important patient care dialogue as well as developing a steady stream of new referrals.

Doctor looking at MRI monitoring screen

TIP: In the beginning we had difficulty tracking down specific ED providers at hospitals outside of our EMR system. Often times transfer paperwork that came with the patient was not scanned in a timely fashion. In order to circumvent this problem, we began sending our feedback emails to the ED Chief of the transferring hospital and asking him/her to forward the email to the direct care team involved, including MDs, mid-levels, nurses. This allowed the email to reach the entire team (not just the attending) as well as department leadership.

  1. Lectures/Presentations

There are several opportunities to provide community education and awareness of your practice through lectures and presentations. All clinicians within our division are expected to give lectures. As a group, we aim for an average of 2 lectures per month or 24 lectures per year, which helps get our names and faces out in the community. A sample of our target audiences includes:

  • Community/Non-urgent referral sources: Primary care and neurology practices
  • Urgent referral sources: Emergency departments and EMS
  • Neurology nurses: Spending a short amount of time educating nurses on how to best take care of their patients goes a long way towards improved patient safety and mutual professional appreciation.
  1. Understanding Billing at your Institution and in your Specialty

I do realize that this is easier said than done in some institutions, but I do feel strongly that a good understanding of what services are billable — for both you and the physician(s) with whom you work closely — can change practice revenue dramatically. For example, in my practice, we were all very familiar with the surgical global period of 90 days, the duration of time in which we could not bill for services related to our operation. However, we did not know that most neurological endovascular procedures do not have a global period. In fact, only endovascular carotid stenting procedures have a global period, which means that we are able to bill subsequent hospital visits and clinic follow-up on diagnostic angiograms, embolizations, thrombectomies, etc. In this example, our day-to-day patient care did not change, but we are now reimbursed for work we were already doing.

  1. Analyzing your Current Practice for Inefficiencies

findPAs are in a unique position within many medical practices because we are one of the few people who interact with patients from A to Z. In an outpatient practice, a PA may be involved in everything from clinic setup/prep to surgery and postoperative recovery. AAs are heavily involved on the front of scheduling/insurance preauthorization and then again on the back end of scheduling post-op/follow-up clinic appointments. Unfortunately, they aren’t privy to much in between. On the other hand, physicians are typically involved in complex medical management or the surgical procedure, but not much before or after. PAs see it all. Use this distinctive point of view to identify practice inefficiencies, offer solutions, and oversee the implementation. An example of this was educating our AAs on common surgical procedures, their predicted length of stay, and typical postoperative follow-up time. After educating them and developing a cheat sheet, if they saw a booking for a common surgical procedure, they were able to predict that patient’s length of stay, set up their postoperative appointment, and send the patient a packet containing all appointments — all prior to surgery. This helped decrease phone calls to the office from rehabs and patients trying to set up postoperative appointments.

I know there are several PAs out there contributing to practice growth and the business development of medicine who have been doing so for years. Do you have any other suggestions for new graduates or experienced PAs just looking to get more involved in the non-clinical aspects of medicine?

January 13th, 2016

Off to the Races — Maximizing the PA Role to Fill Healthcare Gaps

Charity Maniates, MSPA, MPH, PA-C

Charity Maniates, MSPA, MPH, PA-C practices geriatric medicine in Maine.

 

What do you want to be when you grow up? It’s a question we hear from childhood, innocent but underscored with pressure to have a life plan by the age of 18. Realistically, it’s a journey of many experiences, successes and failures that lead individuals to gratifying careers. My first career choice as a 10-year-old girl was to be a horse jockey with daydreams of winning the Triple Crown. I’ll admit that my obsession with reading horse books, along with my sense of adventure, was the likely underpinning for that. While working as a baker, home health aide, and recycling coordinator while I was in college, I saw medicine as a world of marvel and intrigue. I read the The Hot Zone and Mountains Beyond Mountains and was smitten by the drama of the television series ER. But I didn’t want to be a doctor or a nurse and I had never heard of a physician assistant.

horses_blog270x180Eventually, my path lead me to train as a physician assistant, currently touted as one of the top 10 promising career choices by Forbes, Time, and The New York Times. That’s quite an accolade for a fairly young medical career (the first graduating class was in 1960). Yes, job growth, salary, position availability, and training are usually the major factors in these ratings, but there’s more to it than that. Entrance into PA school is competitive and selective; applicants must have diversity of experience and well-developed communication skills and must demonstrate strong teamwork and resilience. PA training is generalized, providing exposure to many areas of medicine, underscoring the versatility and lateral movement of the PA role. Growing voids in primary care both in underserved urban and rural communities are requiring many PAs and NPs to fill the PCP role, maximizing our scope of practice. PAs are first assists in surgery and integrated in acute, subacute and general medicine in outpatient and inpatient settings. In a primary care setting, PAs can accomplish 85% of a physician’s workload at one-half the salary. And of course, the cost of graduate education is significantly less than going to medical school. Utilizing PAs is a cost-saving approach to increasing access to care, reducing hospitalizations, and improving the quality of healthcare. No wonder there has been an exponential growth of PAs in the last five years. We are needed desperately.

patient_blog270x180

If you are a physician assistant, you know all of this. Our training mirrors the medical model to enhance our collaborative role with physicians. Now that I am a practicing provider in subacute and longterm care, I appreciate the effectiveness of team-based patient care. With the passage of the Affordable Care Act, PAs have been elevated in the national spotlight as the key solution to meeting primary care shortages. This can also extend to primary care needs in the longterm care setting as well. Although it’s an undertaking, PAs have been trained to meet the challenge, but dysfunctional systems need to be improved to ensure success. With the development of medical home models and emphasis on team-centered healthcare, hopefully PAs and NPs embracing the PCP role will be less burdened. Yet, antiquated state and federal restrictions still exist that limit PAs’ scope of practice in prescribing specific medications, ordering home health services, and providing hospice referrals. In addition, Medicare reimbursement rates are lower for PAs providing the same level of care of physicians. This seems counterproductive and clashes with the expectation of healthcare reform. Since PAs are able to provide a level of primary care that is on par with physicians, the misconception that a PA is merely a “helper” is severely outdated. It’s essential that PAs practice at full capacity of our licensing to ensure quality patient care and meet the healthcare needs in our communities.

I didn’t know as a girl that I would stumble upon a career that is almost as exciting as racing horses on Churchill Downs. I’m content to relive that girlhood dream on television every year, while the real action happens day to day caring for patients.

January 6th, 2016

Good, Then Fast

Harrison Reed, PA-C

Harrison Reed, PA-C, practices emergency medicine in Las Vegas, NV.

 

“I hate to say it, but in this job it’s better to be fast than good.”

And I hate to hear it. I hate that, as the years go by, it’s a concept that seems to grow in popularity. I hate that the people saying it have been working much longer than me. I should respect them; they should be wiser. I hate what it says about our industry. I hate what it means for our future.

I hate it.

Now this is the part where you tell me that I don’t understand because I am too young, too inexperienced. Of course, I should shy away from fast. I’m the new guy trying to tackle my second specialty in three years. Maybe I’m just rationalizing my own plodding pace. After all, I’m the writer who told you I was fresh off the zebra farm, right?

But I understand the origins of the “better fast than good” mentality. I’ve seen the crowded emergency departments and the packed ICUs. I know how long people wait for a primary care appointment or a specialist referral. I raged at delays while my own mother searched for a diagnosis.

In medicine, time is everything. But at some point we focused more on saving time rather than how we spend it. We became so obsessed with being efficient that we’ve stopped being effective.

No doubt, many areas of the healthcare system are overloaded. But maybe some of that strain is just a symptom of being fast rather than good. Maybe it’s the reason some speed-focused hospitals still keep pneumonia patients days longer than the national average. Maybe it’s the reason people make second and third trips to the emergency department when they don’t understand their diagnosis or treatment plan. Maybe an extra 20 minutes of end-of-life discussion on the oncology ward would have saved a tearful family days in the ICU.

doctor_handshakeOf course, like any professional should, I’m getting faster. I’ve got the numbers and the metrics to prove it. And I’m sure someone behind a desk somewhere is pretty pleased with that. But I’m not. For me, speed is a byproduct, a downstream result, a reward for striving to do things the right way each time.

That attempt at “good” probably means some of my patients wait a little bit longer than others. And nobody likes that. But at the end of our time together, they rarely seem upset. If they are in a rush, they don’t show it. Some of them even have the time to stop on the way out, turn around, and shake my hand.

And I have the time to stop and shake theirs.

Maybe for some jobs it is better to be fast than good. But I have been a clinician and I have been a patient, and “better fast than good” doesn’t work for me in either case. I guess it’s just a reassuring lie for those who no longer strive for quality.

For the rest of us, it’s better to be good, then fast.

December 22nd, 2015

One Strike … And You’re Out???

Elizabeth Donahue, RN, MSN, NP-C

Elizabeth Donahue, RN, MSN, NP-C, practices adult primary care medicine in Boston, MA.

I consider myself a fan of sports in general, but of baseball in particular.  I grew up in a small town near Cape Cod, and I had no chance of escaping a fervent love for America’s pastime.  My sister was the only girl on her T-ball team, my dad played church softball, and being born in Massachusetts, I watched endless Red Sox games from a tender age (I had no choice, really; there was only one TV in the Donahue household). To top it all off, we became a host family for college baseball talent playing in the Cape Cod Baseball League when I was about five, ensuring a seasonal parade of older brothers to teach me the rules of baseball over the course of my childhood summers.

One of the first and most basic of the rules was that each batter gets three strikes before their turn at bat is up.  Recently, I’ve started to notice a trend in patient care that has left me to wonder — can I get more than one pitch in this game before I’m sent back to the dugout?

JW_blog_baseballEveryone in healthcare is aware we are in the thick of flu season. Four months ago, we started sending emails and posting signs in practices asking patients to remember to get vaccinated, reminding them that they were protecting not only their own health but also that of the more vulnerable patients, family members, or coworkers around them.  And yet, one after another, patients in the office have patently refused the vaccine from the first mention — citing an experience of developing an illness after their last flu vaccine.  It may have been last year or ten years ago.  It may have been a headache, a fever, a runny nose, vomiting, diarrhea (some symptoms not even associated with the flu!) or a combination of complaints.  Despite all of the data, knowledge, and discussion I can present — the flu vaccine has no live ingredients! the timing was probably a coincidence! a real allergic reaction looks radically different from this! — I might as well have started the game on the disabled list.  The vaccine’s only gotten one strike, and I’m out.

A few weeks ago, I was out to dinner with a close friend and her mother, both of whom I’ve known for years.  My friend’s father had a sudden, serious illness requiring hospitalization a few years prior — long story short, it was complicated, involving multiple sequelae and considerations for his future treatment.  When seeing a physician assistant in the emergency room following his acute illness, my friend’s mother questioned whether or not the treatment recommendation was the best choice for her husband’s care.  The attending whose second opinion she sought agreed that the treatment may be detrimental and chose to implement another option.  After sharing this with me at dinner, she expressed her fear of dealing with anyone but attending physicians going forward.  I didn’t say anything at the time, empathizing with her, understanding that managing family illness is difficult and scary.  But underneath I was thinking, don’t throw the baby out with the bathwater here, there are providers who aren’t attendings who can provide excellent care.  One of them may even be that particular PA who simply did not have all of the information to make the best choice at that particular juncture.  A coach doesn’t bench a player after one bad at bat, and batters typically perform better as they learn more about the pitcher, or in this case, the patient.

Of course, as a provider, I realize there are many times where the first strike is all you have — surgery comes to mind.  I also understand that one of these things is just a game, and the other is very much real life.  But in healthcare, thousands of decisions are debated, communicated, and implemented every day, and not every one of them is high-stakes.  When we’ve swung at a single bad pitch, we may still deserve our full at bat.  In order to convince patients, I think we need to point to evidence and invest time to establish trusting relationships — raising our “stats” in their eyes and hopefully showing them that we’ve still got a home run left in us.

December 16th, 2015

To Vaccinate Or Not

Scott Cuyjet, RN, MSN, FNP-C

Scott Cuyjet, RN, MSN, FNP-C, practices adolescent medicine in the San Francisco Bay area.

 

The other day I was riding my bike and thinking about how I am required to get a flu vaccine every year or wear a mask during the entire flu season, and this really irks me because I work really hard to be healthy and I don’t like being told I have to do something, but then it hit me. Not a car, fortunately, but the realization that I was thinking like the antivaxxers. Well, not exactly. The flu vaccine is different from the vaccines in the childhood vaccine series. They make a new one every year based on the strain(s) of flu they think will circulate in the U.S. and make us sick. Last year, the vaccine was only 19% effective. I risked side effects for 19%. However, other information from U.S. government health agencies website vaccines.gov put that in context: “Recent studies show vaccine can reduce the risk of flu illness by about 50–60% among the overall population during seasons when most circulating flu viruses are like the viruses the flu vaccine is designed to protect against.” as well as pointing out that: “Most childhood vaccines produce immunity about 90–-100% of the time.” But how can I expect parents to follow mandatory vaccine laws to protect their children and the people around their children if I am not willing to do the same?

nurse receives flu vaccine

In regard to mandatory vaccine laws, there is a new law in California, SB 277, which does not allow for religious or personal-belief exemptions. The law does however leave open the ability for a medical exemption. Previously, Mississippi and West Virginia were the only states to ban vaccination waivers based on religion. The law goes into effect for the fall 2016 school year and will be phased in over time. “Children who have a personal-belief exemption on file before Jan. 1, 2016 will have more time to comply with the law,” the LA Times reports. “Such children who are in nursery school or preschool must comply to enroll in kindergarten; those in elementary school must do so by 7th grade. Those already in junior high and high school will remain exempt.” Unvaccinated children would have to be home-schooled or do independent study.

When I first heard of this bill passing, I had mixed thoughts. There are people all across the country who are afraid of being overlegislated and subsequently losing the ability to have control over their lives and their families’ lives, and this is a prime example of that. Unfortunately, the law may not have its intended effect, as telling people what to do without choice often causes pushback in the opposite direction. We may actually see fewer people getting their kids vaccinated. With the new law, if people continue to choose not to get their kids vaccinated and the law is enforced, other infants, kids, pregnant moms, and health-compromised people might be safer at daycare and school — but not outside of daycare and school. Also, in a recent study in Pediatrics published March 3, 2014, researchers found that trying to change an antivaxxer’s opinion may actually make the problem worse.

I work as an FNP-C at a clinic for adolescents (ages 13–25) in California, and we get a significant number of patients who need vaccinations. The clinic where I work has a large population of recent immigrants with incomplete or missing records, and they need to continue their series or start it over in order to enroll in school. I was open to the research about vaccines possibly having negative effects such as autism, but the original research was falsified and subsequent research has not shown any correlation. Changes have been made to vaccines deemed less safe in the past. For instance, there was a question about risk versus benefit of the active/oral polio vaccine, as a very small group of kids being vaccinated were getting polio. There was enough evidence to compel people working in public health to assist in getting it changed to an inactive form, or IPV. What we have seen since the antivax information hit the media and people stopped vaccinating their children is a pertussis outbreak and a measles outbreak. A mom in Canada had all seven of her unvaccinated children come down with pertussis and now is questioning her choice not to vaccinate.A few months ago, there was an article in Scientific American about antivax parents refusing the vitamin K injection for their newborns, which can put them at risk for internal bleeding. These examples show how dangerous ignorance and distrust can be.

pertussis_infant

Infant undergoing treatment for severe pertussis infection

The bottom line is that if there are any risks of vaccination, they have been shown historically to be outweighed by the benefits, at least for the older vaccines.

 

December 9th, 2015

Be a Quality Preceptor: Our Legacy Depends On It

Bianca Belcher, MPH, PA-C

Bianca Belcher, MPH, PA-C, practices neurosurgery in Boston, MA.

 

In 2010, there were 146 accredited physician assistant (PA) programs in the United States. Today, we have 200 and that number continues to grow annually. I see this rapid growth as a double-edged sword. On the one hand, physician assistants fill a crucial role in the healthcare team delivering high-quality care to patients — so it stands to reason that more of us would aid in combating access issues. On the other hand, such rapid growth has led to a younger, less-experienced applicant pool. Some PA programs that used to require applicants to have 1,500 to 2,000 patient care hours are being forced to seriously consider candidates with fewer hours in order to keep applicant numbers high and remain competitive with schools that do not require hands-on hours. With this new, younger cohort of PAs graduating, it is imperative that they receive not only a valuable classroom experience, but also high-quality clinical rotations. Since many newer candidates lack meaningful direct patient care experience prior to school, they cannot afford to have any clinical rotations in which most of their time is spent observing. They need to be taught. WE need to teach them.

cartoon_nursing-student-asking-questionsThe PA brand is known for its excellent clinical care, reliability, and a keen ability to connect with patients. I feel strongly that as a practicing PA it is part of my duty to the profession to ensure that graduating PAs maintain that legacy. I sometimes worry that expanding too quickly will dilute our profession. Flooding the field with intelligent young PAs who perform well in the classroom but lack meaningful experience in caring for or relating to patients changes our professional identity. As practicing PAs (and other providers that precept our students), we must do our part to help prevent this by giving each and every student who rotates with us a quality experience. I precept several students each year and am no stranger to the amount of extra time and effort it requires, but we can’t forget that these students will soon be certified and could be taking care of our friends and family.

 

I urge all PAs to open up their practices to one or more students from a local/regional program (a list of programs can be found here). Share your pearls with them. Mentor them. Help create a positive learning environment for them to gain not only experience, but also (and maybe more importantly) a sense of responsibility. Your efforts will create the foundation that allows our high-quality PA brand to remain potent and durable. The investment is worth it.

PAEA_Preceptor_Cover.pdf

PA Preceptor Handbook (Physician Assistant Education Association membership required for e-version or you can request from your affiliate PA institution):

 

NP/PA Bloggers

NP/PA Bloggers

Elizabeth Donahue, RN, MSN, NP‑C
Alexandra Godfrey, BSc PT, MS PA‑C
Emily F. Moore, RN, MSN, CPNP‑PC, CCRN

Advanced practice clinicians treating patients in a variety of settings and specialties

Learn more about In Practice: Reflections from NPs and PAs.